How to report bugs

Please report bugs and crashes. Read the first post about reporting bugs, please. Depending on volume we may later switch to a dedicated bug tracking system.
Site Admin
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Joined: Tue Jun 03, 2008 1:27 pm

How to report bugs

Post by admin » Tue Jul 01, 2008 2:07 pm

"Good software is only good because of good bug reports."

I made up this quote but its true nevertheless. No software is bug free. Many problems only show up in certain circumstances and in order to fix them it is extremely helpful to the developer if they can reproduce the bug. A good bug report goes a long way towards rapidly improving software quality.

Simon Tatham nicely described what it means to Report bugs effectively. The upshot is this:
  • List software version.
  • List operating system version and hardware architecture.
  • Describe what you were doing.
  • What did you expect to happen?
  • What did actually happen?
  • Attach program output that indicates the error.
  • Is the problem reproducible?
  • If possible describe how to recreate the problem.
Please follow the above steps in reporting bugs. Thank you!